Privacy Policy
This Privacy Policy describes how Trecsa ("we", "us", "our") collects, uses, and protects your information when you visit trecsa.in or use our services.
1. Information We Collect
We may collect:
- Contact information: name, email address, phone number when you reach out to us
- Project information: details you share about your requirements
- Payment information: processed securely by Razorpay; we do not store card or UPI details
- Technical data: IP address, browser type, device information, pages visited
- Cookies & analytics: with your consent, we may use Meta Pixel and similar tools for website analytics
2. How We Use Your Information
- To respond to enquiries and deliver contracted services
- To process payments for finalised deals via Razorpay
- To improve our website and services
- To comply with legal obligations
- For marketing communications only with your explicit consent
3. Meta / Facebook Data
If you interact with us via Facebook, Instagram, or WhatsApp, or if we use Meta Pixel on this site (with consent), Meta may collect data according to their policies. We use such data only for:
- Measuring ad and website performance
- Understanding audience engagement
- Improving our services
We do not sell personal data to third parties. See Meta's Privacy Policy for their data practices.
4. Payment Data (Razorpay)
Payments are processed by Razorpay Software Private Limited. When you pay through a link we provide (only after a deal is finalised), Razorpay handles your payment credentials. We receive transaction confirmation, amount, and billing details necessary for invoicing.
5. Data Sharing
We share data only with:
- Payment processors (Razorpay) for transaction processing
- Hosting and infrastructure providers for service delivery
- Meta platforms when you use integrated messaging features
- Authorities when required by law
6. Data Retention
We retain project and payment records as required for accounting, tax, and legal purposes (typically 7 years for financial records). Enquiry data is retained until no longer needed or upon request for deletion where legally permissible.
7. Your Rights
You may request access, correction, or deletion of your personal data by contacting hello@trecsa.in. You may withdraw cookie consent at any time via browser settings.
8. Security
We implement appropriate technical and organisational measures including HTTPS, access controls, and secure hosting to protect your data.
9. Contact
Data protection queries: hello@trecsa.in
See also: Contact & Business Details